Platform operations, Striverra Skill Management Solution

• Team: Product Engineering and Operations
• Reports to: Engineering Lead
• Experience: 3 to 6 years
• Location: Remote, India
• Employment type: Full time

About Striverra

Striverra builds the Striverra Skill Management Solution, an enterprise platform that helps large technology services organisations plan, measure and manage the skills of their workforce. It brings together skill taxonomies and skill profiles, AI-generated and proctored assessments grounded in each customer’s own knowledge documents, account and workforce management, and analytics for leaders. The platform is live in production with global enterprise customers, each on its own tenant, and releases reach production most weeks.

About the role

You will own the day-to-day running of the cloud estate behind the platform. Production runs on Microsoft Azure as a multi-tenant service: each enterprise customer has its own production and staging environment on its own address, signs in through its corporate single sign-on, and expects the service to be available, secure and auditable. Alongside production there are shared testing and staging environments that the delivery and development teams use every day.

This is a hands-on operations role for someone who likes keeping systems healthy, predictable and cost-efficient, and who can work closely with developers shipping weekly releases.

What you will do

Environments and deployments

• Provision and maintain production, staging and testing environments for each customer tenant, including DNS, TLS certificates and configuration.
• Run and improve the release pipeline so that weekly deployments to staging and production are repeatable and can be rolled back.
• Administer containerised application workloads, databases and Azure Blob Storage used for documents, media and application assets.
• Keep environments consistent with one another, and document every environment so that it can be rebuilt.

Identity and access

• Administer Keycloak realms and clients, and set up single sign-on (SAML and OpenID Connect) with each customer’s identity provider.
• Manage Microsoft Entra ID, role-based access control, service accounts and secrets on a least-privilege basis.
• Secure the integration APIs exposed to customer systems, including client credentials, firewall rules and IP allow-lists.

Reliability, backup and recovery

• Set up monitoring, logging and alerting, and respond to production incidents within the agreed support response times.
• Own backup and disaster recovery: scheduled backups, copies held outside the production cloud, and regular restore tests.
• Track and report uptime, mean time to recovery and incident root causes, and drive the fixes that prevent repeats.
• Plan capacity ahead of customer go-lives and assessment windows, when many users are active at once.

Security, compliance and cost

• Harden networks and services: Azure Firewall, network security groups, private endpoints, patching and vulnerability remediation.
• Prepare evidence for customer security reviews and audits, including access records, audit log extracts and written policies.
• Monitor and optimise cloud spend, including right-sizing and moving non-production workloads to lower-cost hosting where it makes sense.
• Maintain supporting services such as transactional email delivery, including the DNS records that keep mail out of spam folders.

What we are looking for

• 3 to 6 years administering production workloads on Microsoft Azure.
• Solid hands-on experience with Azure networking, storage, compute or container services, Entra ID, Azure Monitor and Key Vault.
• Experience running containerised applications (Docker, and Azure Kubernetes Service or Azure Container Apps) and Linux servers.
• Working knowledge of single sign-on protocols (SAML 2.0, OAuth 2.0, OpenID Connect) and of an identity provider such as Keycloak.
• Scripting and automation with PowerShell, Azure CLI or Bash, and infrastructure as code with Bicep or Terraform.
• Experience with CI/CD pipelines in Azure DevOps or GitHub Actions.
• A tested approach to backup, restore and disaster recovery, not just a written one.
• Clear written communication: incident summaries, runbooks and change records that others can follow.

Good to have

• Microsoft certification such as AZ-104 (Azure Administrator), AZ-500 (Security) or AZ-305 (Solutions Architect).
• Experience operating a multi-tenant SaaS product for enterprise customers, including their security questionnaires and audits.
• Exposure to a second cloud provider and to moving workloads between clouds.
• Experience hosting applications that call large language model services, including usage and cost monitoring.
• Familiarity with ISO 27001 or SOC 2 controls.

Why join

• Real ownership of a production platform used by global enterprise customers.
• A team that ships weekly, where good operations work is noticed straight away.
• Room to shape how the platform is run as it grows to more customers and tenants.